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Employee assistance program

Contact us: Welfare Promotion Section
Contact person: Ms. Huang
Contact number: 22289111 Ext. 35410

I. What is Employee Assistance Program(EAP)
To assist the employees in the enterprises to resolve the problems of reducing productivity or poor performance due to personal issues. Furthermore, it will help to prevent the potential working safety issues and build up the healthful occupational psychological status of the employees to elevate the working efficiency and decrease the production cost.

II. Our services
(I). Free hotline service of 0800-666-160 for the employees to consult without concerns:
To consolidate all the related resources and collaborate with the professional team to provide the labor consultation services and referral assistance to resolve the related issues influencing the working efficiency of the employees.
Free hotline service for the employees without concerns: 0800-666-160; service hours: Monday to Friday 12 p.m. to 8 p.m.(Out of service on national holidays). Your calls are welcome.

(II). Free coaching in the factory by the invited experts:
To assist the business institutes willing to promote the EAP to assess the demands of the employees and adequately assist the in-charge people to deal with the problems, plan and conduct the activities and design the EAP details and implementation timeline. Under the coach step by step, the EAP can be established and the results will be followed up continuously so the EAP can be improved with the assistance to establish the most perfect employee assistance mechanism.

(III). To assist the business institutes in the City to conduct the free seminars
To assist the companies in the City to conduct the tailor made free seminars of the indicated topics including emotional management, marriage and family, occupational stress release, parents and children interaction, parents and children communication, senior care etc.; each company can be supported by one seminar every year for 2 hours as the upper limit. Please contact Ms. Huang of the Bureau in advance (04-22289111 Ext. 35410).
III. Service target

All the business institutes are located and the labors work in Taichung city.


  • Data update: 2018-12-13
  • Publish Date: 2018-12-13
  • Source: Labor Affairs Bureau
  • Hit Count: 756